Shipping, Payment & Returns
VINELLO ships with DHL to Great Britain
(England, Wales, Scotland, Northern Ireland):
up to 18 Bottles
Every additional Package
with up to 18 bottles
At Vinello we want you to be completely satisfied with your order, our service and your shopping experience. If there is something you do not like, or you find that you have ordered the wrong wine, you have the possibility to return your order within 12 weeks. In this case you have to pay for the return shipping.
Modes of payment
We attach great importance to a secure payment process during your order. All payment methods are transmitted securely using 128-bit SSL encryption.
Afterwards you have the possibility to insure your order free of charge through trusted shops. Play it safe.
Methods of payment
We will ship the goods, if available, as soon as possible. Your PayPal account will be debited when your order is completed. During the ordering process you will be directed to the PayPal site via an encrypted connection
VISA, MASTERCARD, MAESTRO, AMERICAN EXPRESS, PayPal
We do not store credit card data and passwords. During the ordering process you enter your credit card details on a secure page. It is possible that you will be asked for your credit card pin in the 3D-Secure process. We offer you the possibility to choose between two providers for the processing of credit card payments:
Pay for your purchase with your Apple mobile device.
In the course of representing our interests, we reserve the right to check your creditworthiness. All incoming orders will be processed immediately, all inquiries will be answered within two working days. We recommend that you print out all transaction data and the general terms and conditions and keep them in an easily accessible place.