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Vinello Service Portal

Order Verification
What is a service code?
Your service code is a unique code that is generated once per order at VINELLO. You should have received this code in your order confirmation email when you originally placed the order. The unique service code for each order is required to make changes to that order, including withdrawal and return of items, via the VINELLO service portal.

If for any reason you have not received your service code or cannot find it, please contact us.
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* All prices are exclusive of VAT, excise duty on alcohol, customs duties and clearance, which may (will) be charged by the courier (DHL) upon delivery. For the shipping costs please click here shipping costs. German law applies; more favourable national provisions of the consumer are not affected.

** Naturally you can unsubscribe from this newsletter at any time. Either use the given link in the mail or unsubscribe here.

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Made with ❤️ & 🍷 & 🧠 in the Florence on the Elbe
All rights reserved by VINELLO retail GmbH — Management René Harnisch — Bärensteiner Str. 30 – 01277 Dresden — Germany — Saxony
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Prices in this shop do NOT include VAT, excise taxes, or customs fees!
After placing an order, you will receive a request from UK Customs for payment of VAT, excise taxes, and customs fees based on your purchase.
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Altersverifizierung erforderlich
Aus rechtlichen Gründen muss VINELLO verifizieren, dass Sie mindestens 18 Jahre alt sind, bevor wir deine Bestellung verarbeiten und versenden dürfen. Nachdem Sie eine Bestellung durchgeführt haben, werden Sie von VINELLO eine Email bekommen mit weiteren Anweisungen dazu, wie Sie ihren Alter mit uns verifizieren können.
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Information about the Super Spring Sale
The minimum order value is €25 incl. VAT. The code can only be redeemed online during the ordering process. It can only be redeemed from 05/05/2026 to 07/05/2026. Only one voucher code can be redeemed per order. The voucher code cannot be combined with other voucher codes. Retroactive offsetting of the voucher is not possible. A cash payout is not possible. Redemption unfortunately cannot be carried out by email or telephone. For UK, AU, JP, NZ, AR: Duties and taxes are calculated by the authorities and cannot be discounted.
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