Shipping & Payment

 

The items are shipped from Dresden/Germany. You order in Germany. We ship with DHL / Royal mail / Parcel Force , the delivery time starting from dispatch is between 7 and 10 working days. The shipping costs are calculated in and displayed during the ordering process in the currency you have chosen and calculated at the respective  exchange rate.

The shipping costs include the transport with insurance and DHL certified cardboard box.

IMPORTANT: 

You are buying at net prices at VINELLO.

You will receive from UK Customs a request for payment of:

You can pay these by phone or online. Please refer to the letter from the customs authorities for these data.

Please note that we don´t accept returns.

By confirming your order and accepting our T&Cs, you acknowledge that you have been informed of the above.

 Please note that we don´t ship to Nothern Ireland at the moment.

DHL 
 Great BritainShipping costs per orderfree from 
 
Standard

up to 3 bottles (up to 5 kg) - 16 €

up to 6 bottles (up to 10 kg) - 20 €

up to 12 bottles (up to 19,5 kg) - 27 €

up to 18 bottles (up to 29 kg) - 35 €

up to 36 bottles (up to 58 kg) - 65 €

up to 54 bottles (up to 87 kg) - 90 €

up to 72 bottles (up to 116 kg) - 120 €

up to 90 bottles (up to 145 kg) - 135 €

up to 108 bottles (up to 174 kg) - 170  €

up to 126 bottles (up to 204 kg) - 210 €

up to 144 bottles (up to 233 kg) - 250 €

up to 162 bottles (up to 262 kg) - 290 €

up to 180 bottles (up to 291 kg) - 330 €

up to 198 bottles (up to 320 kg) - 380 € 

up to 216 bottles (up to 349 kg) - 430 €

up to 234 bottles (up to 378 kg) - 480 €

up to 252 bottles (up to 407 kg) - 530 € 

> 252 bottles ( > 407 kg) -580 €

 
 
   

 We do not ship to:

  • Büsingen
  • Heligoland
  • Greenland
  • Saint Pierre and Miquelon, New Caledonia, French Polynesia, Wallis and Futuna, French Southern and Antarctic Territories, Saint-Barthélemy
  • Livigno
  • Aruba, Bonaire, Curaçao, Saba, Sint Eustatius, Sint Maarten
  • Ceuta and Melilla and the northern (Turkish) part of Cyprus in which the Government of Cyprus does not exercise effective control
  • Gibraltar
  • the British Channel Islands
  • the French overseas departments (Martinique, Mayotte, Guadeloupe, Réunion, French Guiana and Saint Martin)
  • the Canary Islands
  • Campione d'Italia and the part of Lake Lugano between Ponte Tresa and Porto Ceresio belonging to Italy
  • the Åland Islands
  • mount Athos in Greece

Availability and delivery times

We show the respective delivery time at the product and in the checkout. If the item quantity changes, the delivery time may change, depending on stock.

The delivery time starts from the day of receipt of payment until 2 pm. If the receipt of payment falls on a Saturday, Sunday or public holiday in Germany or Saxony,  then the delivery time is calculated from the following working day. This also applies to the last due delivery day.

If the article is not in stock, we will inform you in time (e.g. in case of vintage change).

For wines we deliver the available vintage. You have the possibility to refuse a vintage change during the order process (checkbox).

We deliver while stocks last. A delivery guarantee is not possible and sold out, not reproducible articles can not be delivered.

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